We recently had the pleasure of staying at the Hyatt Regency Morristown for a week, and I cannot speak highly enough of the excellent service and professionalism exhibited by the entire staff. From the moment we checked in, we were greeted warmly by Joann – the Front Office Manager, whose welcoming demeanor set the tone for an exceptional experience. The housekeeping staff maintained our room to the highest standards, ensuring it was impeccable and well-stocked every day. The bar and restaurant staff were equally impressive, delivering top-notch service with a friendly attitude; always going out of their way to please! The hotel's location is another significant advantage. Situated in the heart of Morristown, it offers easy access to local attractions, lovely dining and shopping options. The convenience of an undercover car park added to the overall ease of our stay, providing secure and accessible parking throughout our visit. On the last day of our week long stay, Joann once again came to our rescue when she went above and beyond her call of duty to help us when we encountered an issue with a locked suitcase. She immediately took the initiative to speak with management and arranged for the engineering team to assist us. Their prompt and effective response truly showcased their commitment to guest satisfaction needless to say it was a huge relief to be able to get my personal belongings and cabin baggage out, so we could make it in time for our long flight. Seamless checkout with absolutely no issues only reinforced the high level of service we experienced. Every staff member we encountered was professional, courteous and genuinely invested in making our stay as pleasant as possible. In conclusion, the Hyatt Regency Morristown provided an outstanding and memorable experience. I highly recommend this hotel to anyone looking for a superior stay in Morristown. Once again, special thanks to Joann and the entire team for a wonderful stay. We will be back!
Jacqueline
2024년 8월
Location is great and my room was spacious and well maintained. The staff I encountered were very friendly (except the front desk person when I checked out — harried and distracted and not terribly concerned when I told her about the problem w the RV chargers).
Johanna
2024년 5월
Excellent staff (Michael), clean comfortable room. Room layout was perfect. View was nice from 12th floor, probably better further up. Hotel interior quiet.
Edmund
2023년 12월
Great location, convenient to Morristown. Nice sized room. No drinking glasses (except for coffee station.
Steven
2023년 8월
Location Room facilities and size Foyer seating area
Amanda
2024년 1월
Beautiful view from the 15th floor. Newly remodeled rooms. Very clean. Staff is friendly (for New Jersey). Very centrally located in Morristown, few minutes' walk to all the main attractions, co-working office, restaurants and bars.
M
2023년 5월
If you stay on the weekend request the rear hotel rooms very loud on the street when the bars let out at 1:30 am as if you were right next to them.
Gerity
2024년 12월
There was a mishap with my first room and they quickly upgraded me. I appreciated that. Room was nice and neat. Bed was really comfy. Bathroom was clean. The staff is really nice. Validated parking ticket was good. Lobby is pretty. Lots of space everywhere.
Gail
2023년 2월
The location was good. We chose the hotel over the Westin and Madison Hotel based on price and cancellation policy. Coming from Florida just after Hurricane Milton we were unsure until the day before if we would be able to make the trip. Service was very good.
Suzanne
2024년 10월
They have a fun lobby.
Mary
2023년 5월